Contact Our Team of Experts
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product I see in the picture?
The colour of the tile might vary
Where can I view my sales receipt?
- We’ll always send you a copy of your invoice via email.
- You can also view all past invoices on the dashboard of our website, once logged into your profile.
What is your return policy?
- Returns will only be accepted within 30 days from date of invoice.
- Returns will only be accepted in their original state with their original invoice.
- No returns will be accepted on direct import products and special orders, tiles, bull nose products, cuttings, and sale items.
- A 20% handling fee will be charged on all returns.
Will you restock items indicated as “out of stock?”
Please make contact with your sales rep for confirmation
INFORMATION ABOUT US