Contact Our Team of Experts

• We’ll always send you a copy of your invoice via email.
• You can also view all past invoices on the dashboard of our website, once logged into your profile.

• Returns will only be accepted within 30 days from date of invoice.
• Returns will only be accepted in their original state with their original invoice.
• No returns will be accepted on direct import products and special orders, tiles, bull nose products, cuttings, and sale items.
• A 20% handling fee will be charged on all returns.

Please make contact with your sales rep for confirmation

Choosing the right tile depends on where it will be installed. For example, porcelain tiles are ideal for high-traffic areas due to their durability, while ceramic tiles are often used for walls and decorative spaces. Our team can help you select the best tile based on your style, durability requirements, and budget.

Yes. You can visit our showroom to view our range of tiles and see the textures, colours, and finishes in person. This helps ensure you select the perfect tile for your project.

In many cases we can provide tile samples to help you visualise how the tile will look in your space before making a final decision.

We recommend ordering approximately 10% extra tiles to account for cuts, waste, and potential future repairs. Our team can help you calculate the correct quantity based on your space measurements.

Tiles are generally easy to maintain. Regular sweeping and mopping with a mild tile cleaner is usually sufficient. Avoid harsh chemicals or abrasive cleaners that may damage the tile surface or grout.

Yes, many tiles are suitable for both floors and walls. However, some tiles are specifically designed for walls only, so it is important to confirm the tile specifications before installation.

Yes, we offer delivery options depending on your location and order size. Please contact us for delivery availability and pricing.