- Prices quoted are on current stock items and are valid for 24 hours from date of quotation.
- Prices are valid for the Cape Town branch.
- All prices exclude the delivery fee.
- All prices are subject to major currency fluctuations in foreign exchange rates.
- All goods remain the property of the Tile House until paid in full.
- Before fixing tiles check for tonality, sizing & any variations. No claims will be entertained once tiles have been laid.
- Natural Stone varies in shade and thickness and must be sorted randomly before tiles are laid.
- Tile batches vary. If you re-order the same tile once they have run out of your batch number, there may be a variation.
- We are not responsible for any measurements. Ultimately the responsibility lies with you, your quantity surveyor or your builder. We assist with measurements as a service to try and help.
- All quantities should include a 10% excess/wastage and in the case of bathroom wall or diagonal patterns a 15% excess/wastage.
- Allow for a 5% excess/wastage for breakages in transportation.Â
- Returns will only be accepted within 30 days from date of invoice.
- Returns will only be accepted in their original state with their original invoice.
- No returns will be accepted on direct import products and special orders.
- No returns are accepted on mosaic tiles and bull nose products.
- A 15% handling fee will be charged on all returns.